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Social Media Manager

Duties:
1. Clients & Social Media Management:

• You will be assigned no more than 10 different clients to manage on social media depending on size and time requirements of each account with a full time load. For a part time load, you will have no more than 5 clients. Tabletop Media Group has a formula for time requirements to ensure workload is balanced. 

• Social media management of all client accounts will be expected: this includes scheduling all social media posts via Cloud Campaign, responding to messages, reviews and comments, and interactions + engagement. Real-time posting is also encouraged on accounts (i.e. Instagram Stories, Facebook Stories, etc.). 

• Each client will vary and can include the following social networks: 

• Facebook, Instagram, Twitter, Pinterest, TikTok, YouTube, Google Business, Yelp and additional ones in the future depending on the social media landscape

• You will be provided with a social media checklist for clients (includes passwords, key contacts, client's website, etc.), which is all located in Basecamp

• Social Media Manager must schedule all social media posts at least 1 week out (posts are due to the Creative Director by deadlines set in Basecamp)

2. Photo Shoots: 

• Social Media Manager is expected to visit clients on a quarterly basis for photo shoots and will arrange photo shot lists ahead of time + photo shoot dates/times directly with Tabletop Media Group’s photographer.

• Photos are property of Tabletop Media Group and should only be used for clients, no other purposes.

3. Social Media Reporting: 

• Social Media Manager will create social media reports for each of their Tabletop Media Group clients on a monthly basis and send to the client.
  
  Expectations:

  • Meet at minimum of 1 time each week with the Tabletop Team virtually or in person.

  • Virtual meetings can include a weekly team call, weekly content call, check-ins, etc.

  • You must be willing to take phone calls during working hours (Monday-Friday) with other team members (8am to 5pm, with exception of a 1 hour break) and clients. For part-time, please chat with our Creative Director or Vice President about your schedule. 

  • Complete all of your scheduled social media posts and interaction requirements each week, as well as other project deadlines designated in your Basecamp account.

  • Attend client events and meetings (notice will be given, some weekends and evenings will be required).

  • Attend quarterly photo shoots for social media clients and create shot lists at least 5 days in advance of all photo shoots.

  • Respond to all client emails (Monday-Friday) in a timely manner (2 hours or less, unless out of office at a photo shoot/meeting or waiting on guidance from another Tabletop Team member).

  • Send clients social media post approval links by their required weekly deadlines designated in Basecamp.

  • Meet all monthly client contract requirements (i.e. number of social media posts to be created each month and engagement). Contract requirements are located in the Basecamp account.

  • Dine or visit with clients once per quarter outside of scheduled photo shoots (i.e. a dinner with friends, date night, hotel stay, etc.). Reimbursed by Tabletop Media Group when itemized receipts are submitted.